Customer Service
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Shopping Online
For your best shopping experience, read this essential info first.
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Ordering & Payment Methods
IT’s all you need to know when placing an order.
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Shipping & Delivery
IT delivers! Explore your shipping rates and policies.
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Returns
If you’re not 100% satisfied with IT, you have options!
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Contact Us
Your IT Cosmetics™ Customer Care team is here to help!
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Commonly Asked Questions
Answers to your IT Cosmetics™ FAQs, all in one place.
Contact Us
For Canadian customers only. At L’Oreal, we care about your privacy. If you have questions or concerns about how we use your information, you may review our privacy policy here. Non Canadian -consumers outside should visit the country website serving their region.
Email Us
Have a question or comment about IT? We love hearing from YOU! Complete the form below and a member of our Customer Care team will get back to you soon.
Call Us
If you need assistance, our IT Girls in customer service will be here! Please call them at 1-844-814-7111 Monday through Thursday, 9:00 a.m. to 5:00 p.m. ET! You can also e-mail us at dgcontactitcosmetics@info-ccc.com and they will respond as soon as possible during normal business hours. Thank you for your patience as we work to create a special shopping destination for you.Due to an increase in contact volume due to COVID-19, we are experiencing delays in handling customer inquiries. We appreciate your patience as we work towards regular turnaround times
Press Inquiries
Please contact pr@it-cosmetics.com
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Innovative Technology Cosmetics™
