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For Canadian customers only. At L’Oreal, we care about your privacy. If you have questions or concerns about how we use your information, you may review our privacy policy here. Non Canadian -consumers outside should visit the country website serving their region.

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Have a question or comment about IT? We love hearing from YOU! Complete the form below and a member of our Customer Care team will get back to you soon.

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If you need assistance, our IT Girls in customer service will be here! Please call them at 1-844-814-7111 Monday through Thursday, 9:00 a.m. to 5:00 p.m. ET! You can also e-mail us at and they will respond as soon as possible during normal business hours. Thank you for your patience as we work to create a special shopping destination for you.

Due to an increase in contact volume due to COVID-19, we are experiencing delays in handling customer inquiries. We appreciate your patience as we work towards regular turnaround times

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