Returns

Your ultimate satisfaction with IT Cosmetics™ is our goal! Therefore, we gladly accept a return of any item purchased at itcosmetics.ca upon receiving it within 30 days of the purchase date. Please be sure to enclose a copy of your invoice, and the reason for your return. The estimated refund time is approximately 30 business days from the date we receive your return

To ensure a prompt and secure delivery, we recommend sending your return via Canada Post. We apologize, but return shipping fees are not refundable.

Please send all returns to the attention of:

L’Oréal Canada – Département des retours
3500 rue Douglas-B.-Floreani, Door 31-32
Saint-Laurent, QC H4S 2B9